Support

Here when you need us

Magic is proudly distributed by Coolkidz Australia. Real people, not a ticket queue that goes nowhere.

1300 722 302 Mon–Fri, 8am–5pm 1 Beyer Road, Braeside VIC Showroom, Mon–Fri 9:30am–2:30pm

Start your claim and we'll guide you through it step by step.

Product details and everyday-use answers, all in one place.

Dispatch times, delivery windows by city, and what to expect.

You have 30 days from the date of receipt to send it back, unopened and in original condition.

What's covered, for how long, and how we stand behind it.

Real Magic videos plus written setup, use and care steps for every bin.